Free U.K Shipping Over £300*
Free U.K standard shipping on orders over £300
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Formulated with Black Castor Oil, this daily hair lotion restores hair’s natural moisture balance, imparts long-lasting. Adds shine and provides maximum heat protection. With consistent use, hair will begin to show improved elasticity, hydration, and shine. Suitable for all hair types. Directions: Apply a small amount to hands, rub together and massage through hair and scalp. Blow dry and style hair as usual. Ingredients: Aqua (Water), Cocos Nucifera (Coconut) Oil, Sorbitol, Behentrimonium Methosulfate, Cetearyl Alcohol, Petrolatum, Cyclomethicone, Arachis Hypogaea (Peanut) Oil, Ricinus Communis (Caster) Oil, Cetyl Esters, Hydrogenated Vegetable Oil, Cetearyl Alcohol, Sodium Cetearyl Sulfate, Stearic Acid, Olea Europaea (Olive) Oil, Peg 25 Hydrogenated Caster Oil, DMDM Hydantoin, Methylparaben, Propylparaben, Propylene Glycol, Triethanolamine, Carbomer, BHT, Fragrance (Parfum), Benzyl Alcohol, Benzyl Salicylate, Geraniol, Hexyl Cinnamal, Lilial, D-Limonene, Linalool, Lyral, Methyl Ioby product, Ci 42090 (Blue 1), Ci 19140 (Yellow 5)
Here at Murphy's Hair and Beauty, we pride ourselves on excellent customer service. We know that you don't want to wait too long for your order to arrive.
We offer free standard postage (2-3 working days) and an upgrade to Royal Mail 24 for 99p (30p for each additional item). Any order that we receive before 2pm on a working day will be dispatched on the same day. However, although we promise to dispatch your order quickly, it should be remembered that delivery is not guaranteed within this timescale and parcels can occasionally take longer to reach their destinations. If you have any concerns about delivery, contact us.
Parcels sent to Northern Ireland, the Isle of Man, Isles of Scilly, the Channel Islands, certain parts of Scotland, Europe and the rest of the world will usually take a little longer to arrive.
* Some larger items have different postage rates.
Should you need to return any item to us for any reason please contact us.
Unwanted Goods
Please return goods unused and in original packaging in perfect condition for resale within 30 days of receipt. We recommend obtaining proof of postage. A full refund will be made on receipt of the returned goods. Please note that you are responsible for shipping costs when returning unwanted goods.
Faulty Goods
If any of the goods are faulty we will either refund the cost amount in full or send you a replacement free of charge. Exchanging goods If you would like to exchange any items please contact us and we will do our best to get your exchanged items to you. Please be aware that you are responsible for the cost of sending the unwanted item back to us and also the shipping costs for sending out the exchange item.
Changing or Cancelling your order
If you would like to cancel your order please do so before it has been dispatched. This is usually before 2pm on the same working day. If you would like to amend your order and the order has not been dispatched we will happily take payment of the extra items and send all items out together. If your order has already been dispatched we cannot add any more items and you will be required to place an additional order.
Will any return costs be refunded?
If you return something because of an error on our part or because it's damaged or defective, we will refund any charges incurred in returning the item to us (either by a personalized pre-paid return label or by refunding your return postage costs). We'll check all items returned as damaged or defective. In the event we find no fault, we reserve the right to recharge you for the item/s and to recover our fees and expenses from you.
When will I receive my refund? We process all refunds the same day we receive the goods back and it can take up to 3-5 working days for the refund to show on your card.
With decades of experience in Hair and Beauty, we know the uniqueness of our customers and products. We stock hundreds of brands and thousands of products for every hair and skin type. We will surely find the products and advice you need at your convenience. If there’s anything we’re missing let us know!
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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